Legal document

Privacy Policy

Last updated: January 1, 2025. Effective date: January 1, 2025.

1. Who We Are

PROTICKS GREENTECH PVT LTD is a private limited company incorporated in India, engaged in the design, supply, installation, and maintenance of biogas plants.

• Registered Office: ROTICKS16 - Elite Luxuria 4, Bedi Port Ring Road, Jamnagar - 361006, Gujarat, India
• Phone: +91 99248 42155
• Email: [email protected]
• Website: https://proticks.bio

2. Information We Collect

When you submit an enquiry, call, email, or message us, we may collect your name, phone number, email address, location, project type, waste details, land availability, and any other information you voluntarily provide.

When you browse the website, we may collect basic technical data such as device type, browser type, pages visited, referring URL, and approximate visit timing. We do not currently use advertising cookies.

3. How We Use Information

• To respond to enquiries and provide consultation.
• To prepare proposals, quotations, and technical designs.
• To communicate about projects, installation, maintenance, and support.
• To improve the website and service quality.
• To comply with applicable Indian laws and regulations.

4. Legal Basis

We process personal data based on consent, pre-contractual or contractual necessity, legitimate business interest, and legal compliance under applicable Indian law including the Information Technology Act, 2000 and relevant rules.

5. Data Sharing

We do not sell, rent, or trade personal information. We may share limited information with trusted project partners, contractors, suppliers, professional advisers, or authorities where necessary to deliver services or comply with law.

6. Retention

Enquiry data is typically retained for up to 3 years. Project, accounting, and contractual records may be retained for longer periods as required by Indian legal and accounting obligations.

7. Your Rights

You may request access, correction, deletion subject to legal obligations, or withdrawal of consent for marketing communication. To exercise these rights, contact [email protected] or call +91 99248 42155.

8. Security

We use reasonable technical and organisational measures to protect information, but no internet transmission or storage method is completely secure.

9. Third-Party Links

The website may link to WhatsApp, Instagram, Google Maps, and other third-party platforms. Their privacy practices are governed by their own policies.

10. Contact